Your ultimate destination for audiobook adventures

Terms

1. Acceptance of the General Terms

By using our browser-based digital entertainment services ("Services"), you ("Subscriber," "you," or "your") agree to these General Terms, applicable additional terms, and our Privacy Policy. These documents together form a binding agreement between you and us ("Provider," "we," "us," or "our").

Please read these General Terms carefully. If you disagree with any of the terms and/or our Privacy Policy, you should not use our Services nor website ("Sites").

2. Access and Usage

Upon subscribing, you receive access to our Services for a set period, with automatic renewal unless canceled. Active subscribers have unlimited access to our content.

Subscription fees are due upon purchase and non-refundable, irrespective of usage. You are responsible for the timely payment of all necessary fees, tariffs, or charges for accessing our Services. Notify us promptly if you suspect unauthorized use of your subscription or any security breach.

Our Service is offered "as is" and "as available." We are not liable for the loss of personal settings, information, or messages. A compatible mobile device with internet access is necessary for our Service. Ensure your device's compatibility before subscribing.

Disconnect any equipment or software causing interference with our Service. We reserve the right to terminate or suspend access if needed.

3. Age Limitation

To use our Service, you must (a) be of legal age as per your country's regulations and have the bill payer's consent to use the Service, and (b) agree to these General Terms, any applicable additional terms, and our Privacy Policy on behalf of both yourself and the bill payer.

4. Charges and Fees

Our Service is fee-based. Charges are billed through your mobile operator or chosen payment method. Additional network or text message fees may apply.

A complimentary welcome message will specify the Service fee and frequency. Keep this message for reference.

Subscription fees may change with notice. If you disagree with the new fees, you can cancel your subscription immediately. Contact us for any payment disputes.

5. Registration and Security

To use the Service securely and ensure payment of fees, you must register. You assure the accuracy of your personal information ("Registered Information"). We may suspend or terminate your account if your information is inaccurate or incomplete.

You are responsible for keeping your passwords and account details confidential. Inform us immediately of any unauthorized use or security breach. Some Services may be accessible without registration, using methods like your mobile number.

6. Service Modifications, General Terms and/or Privacy Policy

We reserve the right to modify, update, suspend, or discontinue our Services at any time without notice. We are not liable for any changes, suspensions, or discontinuations, and you will not receive compensation.

We may update these terms and/or Privacy Policy at any time without prior notice. Changes take effect immediately upon posting. It is your duty to review these documents regularly.

7. User Responsibilities

When using our Service, you agree to: a. Not use the Services for illegal, unauthorized, or commercial purposes. b. Keep all information obtained through the Service private and confidential. c. Avoid harassment or offensive behavior. d. Respect privacy rights, property rights, or any other rights of Provider or any individual. e. Abide by all applicable laws and third-party rights. f. Not reproduce, sell, or use the Service for commercial purposes. g. Ensure your equipment or software does not interfere with Provider's operations.

8. Violations of General Terms

If you violate these General Terms, we may: a. Issue formal warnings. b. Temporarily suspend your access. c. Permanently block access. d. Restrict your IP address. e. Contact your internet service provider to block access. f. Pursue legal action. g. Suspend or delete your account.

No refunds will be given for paid subscription fees.

9. Privacy Policy

Our handling of your personal information is governed by our Privacy Policy, which is an essential part of these General Terms.

10. Indemnity

You agree to indemnify and hold Provider and its affiliates harmless from any claims, damages, lawsuits, liabilities, or proceedings brought by third parties due to your use of the Service or breach of these General Terms.

11. Termination and Cancellation

Details for cancellation and termination are available on our Sites. The welcome message also contains cancellation information. EU residents have the right to withdraw from a subscription within 14 days without reason, receiving a full refund within 14 days of notification.

12. Advertisements

We may use advertisements and promotions in line with your country's regulations. You agree not to obstruct these advertisements. We will not share your personal details without your consent.

13. Intellectual Property

All rights to the Software, Sites, and Services belong to us. You agree not to claim ownership or rights beyond those expressly granted in these General Terms. You may not modify, rent, sell, or distribute our Software or content without permission.

14. Warranty Disclaimer

Our Services, content, Software, and Sites are provided "as is" without warranties. We disclaim responsibility for any harm resulting from your use of the Service.

15. Limitation of Liability

We are not liable for any damages resulting from your use of the Service. Our total liability is limited to the amount paid for the Service.

16. General Terms

These General Terms, any applicable additional terms, and our Privacy Policy constitute the entire agreement between you and Provider. You may not transfer your rights without our consent.

17. Governing Law and Dispute Resolution

The laws of your country of residence govern the relationship between you and Provider. Disputes will be resolved through binding arbitration. If any provision is found invalid, the remaining provisions remain effective.

Privacy

Introduction

Welcome to our Privacy Policy. Your privacy is of paramount importance to us. This document outlines how we handle your personal data, in compliance with the General Data Protection Regulation (GDPR) and other global privacy laws. By accessing our Sites or using our Services, you agree to this policy. If you disagree, please refrain from using our Sites or Services. This policy is part of our General Terms, and undefined terms have the meanings given in the General Terms.

1. Data Collection Methods

1.1. Information You Provide to Us We collect personal data that you voluntarily provide, including your name, email address, phone number, and payment information. You may browse our Sites anonymously, but providing certain information is necessary to subscribe to our Services. Payment-related data collected by mobile operators is subject to their privacy policies.

1.2. Automatically Collected Technical Data We gather technical data whenever you visit our Sites or use our Services. This includes device information, browser type, IP address, geographic location, and usage patterns. We employ cookies and similar technologies to collect this data, enhancing your experience on our platform.

1.3. Information from Third Parties We utilize third-party services like Google Analytics, Google AdWords, Hotjar, and Google DoubleClick to understand user behavior and improve our Services. These services may set cookies and collect anonymized data such as IP addresses and user interactions, helping us deliver relevant advertisements and content.

2. Use of Your Information

We process your information for the following purposes:

Providing and managing our Services

Processing billing and payments

Sending marketing communications (with your consent)

Offering customer support

Protecting our rights and property

Enforcing our General Terms

Complying with legal obligations

Enhancing our Sites and Services

Responding to inquiries and legal processes

3. Legal Grounds for Data Processing

Our legal bases for processing your data include:

Contractual necessity: To deliver our Services

Legitimate interests: To improve and personalize our Services, considering your privacy

Consent: For marketing communications

Legal obligations: To adhere to legal requirements

4. Data Retention Policy

We retain your data as long as necessary to provide our Services and fulfill the purposes outlined in this policy. When your data is no longer needed, we will securely delete or anonymize it.

5. Data Protection and International Transfers

We use industry-standard measures to safeguard your data. However, no method of transmission or storage is entirely secure. As a global company, your data may be transferred to and processed in countries outside your residence. We ensure appropriate protections for your data in these countries.

6. Sharing Your Information

We share your data with third-party advertisers and service providers as described. We do not sell your personal data. We may share aggregated or anonymized data without your consent and disclose information if legally required or to protect our rights and safety.

7. Children's Privacy

We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it promptly. California residents under 16 have additional rights, detailed in our California Privacy Rights Notice.

8. Your Privacy Rights

You have the following rights regarding your data:

Access: Request a copy of your personal data

Rectification: Request corrections to inaccurate data

Erasure: Request deletion of your data

Restriction: Request restriction of data processing

Portability: Request transfer of your data to another service provider

Objection: Object to data processing based on legitimate interests or for direct marketing

Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us via our website's Contact Us form. EEA residents can also lodge complaints with their local data protection authority.

9. Managing Cookies and Opt-Out

Manage cookies via your browser settings or opt-out of data collection by visiting:

Google Analytics: tools.google.com/dlpage/gaoptout

Google Ads Settings: google.com/settings/ads

10. Updates to This Privacy Policy

We may update this policy periodically. Significant changes will be announced on our website 30 days before taking effect. Please check the revision date to see if the policy has been updated. Continued use of our Sites or Services after changes are posted indicates acceptance.

11. Contact Information

For questions about this policy or to exercise your rights, use the Contact Us form on our website. EEA residents can also contact their local data protection authority.

Last updated: 04/02/2023

Frequently Asked Questions

ABOUT

1. What is the minimum age criteria required to use your digital services?

All subscribers must be least 18 years of age or have received permission from a parent or legal guardian.

2. Which devices are compatible with your services?

All our services are compatible with mobile phones and tablets.

3. Do you share user account information with other entities?

User account information is secure and not shared with any third parties.

SUBSCRIPTION

1. How am I charged for the service?

Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.

2. How do I know if my subscription has expired?

Your subscription will auto-renew and not expire unless you cancel it.

3. How do I cancel my subscription?

You can cancel your service anytime directly from the service menu.

Cancellation & Refund Policy

You can cancel your subscription at any time, either through the service menu or by getting in touch with our friendly support team. Please note that we don't offer refunds for partially used months or unused services. If you decide to cancel, you can still enjoy the service until your current paid period ends without any extra charges.

If our service isn't meeting your expectations, please let us know! Contact our support team to discuss a refund request. We'll carefully consider your feedback along with input from other users and your usage history. Refunds are limited to the most recent payment and will cancel your subscription immediately.

If you have any billing questions or issues, please contact us first before reaching out to your credit card company or bank. We're here to help and will do our best to resolve any concerns quickly and fairly.